Observer – Manager, Business Development

By | July 17, 2017

Ipsos North America

At Ipsos, we make market research work. We know numbers. We understand people. And we succeed in delivering results. That’s why so many of the world’s leading brands and organizations look to us for their research needs.

Ipsos Observer / RSX – The Survey Management, Data Collection and Data Delivery Specialists. We are experts in delivering business effective measurements, ready for in-house analysis by our clients. With our global reach and experience, we manage projects globally but at a local level, anywhere in the world. We provide a partnered access to the full depth and breadth of the Ipsos data collection infrastructure, through online and offline research methodologies, including online, telephone, face-to-face, and mobile.


Position Summary 

The successful incumbent will be responsible for developing new clients for Observer. On a daily basis, the focus will be on communicating the group’s products and services to potential clients including but not limited to: consulting firms, ad agencies, market research, data collection, and sampling companies. They will also be responsible for providing excellent customer service for new clients and support new client inquiries.

The Director must be able to communicate the details of a study the: methodology, incidence levels, questionnaire structure and logic schemes, quota architecture and definitions, technical elements and requirements, project timeline and deadlines, budget, cost of goods sold, and gross margin of each project. Thus, a strong background and experience in supplier-side market research is a must. The ideal candidate is one who has proven experience in leveraging their market research expertise in a sales capacity. This is a salaried position, but is an excellent opportunity well-suited for an individual who is motivated by a competitive commission plan (in addition to salary).

Key Responsibilities 

Generating profitable revenue

Developing client relationships

Creating sales strategies

Ideal Candidate has the following skills and experience:
Supplier side market research experience is a requirement

Direct client management experience is a requirement ; must be comfortable and experienced in managing client relationships and conducting presentations

A team player – Ipsos Observer works as a unit, where each member is a dedicated and integral member of the success of every project

Not just a “salesperson”, but a true sales strategist – Must be a natural and experienced sales person who lives to service the client. Utilizes previous market research and sales experience to come up with aggressive sales strategies and goals. Able to match and propose solutions and products to potential clients with custom needs. Comfortable and experienced in cold-calling and opening new doors to uncover potential clients

Strong communication skills : Must interface well with clients, team members, and internal staff daily. Must be an effective communicator – able to explicitly convey clear and concise directions and information to clients, interoffice departments, and immediate team members

What Makes Us Unique

We attract the best talent in the profession. We provide a dynamic environment that nurtures and enriches individual talents, and encourages initiative, innovation, change and risk-taking to further develop our business. We are enthusiastic, confident in what we do, and proud to be Ipsos.

How to Apply

If you are interested in joining a premier organization committed to satisfying our clients beyond their expectations, please submit a detailed resume that demonstrates you have the experience and abilities we are seeking online to\careers . Those interested are encouraged to apply as soon as possible.

Ipsos is an Equal Opportunity Employer.

Ipsos is committed to equity in employment and in providing a workplace environment that treats all employees with respect and dignity. We are committed to providing equal opportunity to all staff and applicants. We thank all applicants; however only those short-listed for an interview will be contacted.